Herman Miller Performance System, Our Lean Journey and Gemba Walk, This will include a presentation on how Herman Miller became involved with the Toyota Production System Support Center almost 20 years ago in what has been a continuing and exclusive relationship to mentor us on the application of the Toyota Production System for Herman Miller. A gemba walk to one of our model lines will be included.
Those with a range of experiences with lean, from first time introduction to those with years of experience implementing lean in their organizations.
Program Learner/Participant Objectives:
Gain an overview of HMPS, participate in a gemba walk of a model line, an A3 hand's on experience and a simulation of an ambulatory clinic.
Roger B. Call, AIA, ACHA, LEED AP, EDAC
Mr. Call is a registered architect and is currently Director, Kaizen Architecture, for Herman Miller Healthcare. He is responsible for guiding the strategic direction for the application of continuous improvement lean initiatives within healthcare. During his previous 29 years with Herman Miller, he has had responsibilities for healthcare marketing, product management and for directing research for all areas within the healthcare environment.
Prior to joining Herman Miller, Mr. Call was employed in private architectural practice with CRS of Houston, HOK of St. Louis, and The Architects Collaborative of Cambridge, MA. He has a Bachelor of Architecture degree from Rice University and a Master of Architecture from Washington University, St. Louis. He is a member of the American College of Healthcare Executives, the American Institute of Architects, the Academy of Architecture for Health, where he serves on the board of directors and is currently past president, the Clinical Laboratory Management Association, the American Society of Health-System Pharmacists and is a LEED Accredited Professional by the U. S. Green Building Council. Mr. Call is board certified in healthcare design by the American College of Healthcare Architects.
Kimberly Nelson Montague, AIA, EDAC, LEED® BD+C, NCARB
A&D Manager – Healthcare, Herman Miller Healthcare
Kimberly Montague has been a licensed architect for over 22 years and has worked in many capacities, both as an architect, planner and health care design strategist. In her current role, she serves as the Manager for the A&D team, and works to partner with architects and designers for knowledge sharing, resources and collaboration on healthcare projects. Prior to joining the health care team at Herman Miller Healthcare, Ms. Montague was the Director of Design Consultation Services for Planetree, Inc. As Director of Design Consultation, her primary focus was dedicated to assisting a variety of health care institutions improve not only the patient-centered aspects of care, but also the safety and health of those who work and are treated in these facilities.
A combination of a passion for healing environments and environmentally friendly design concepts, Kimberly demonstrates commitment to human-centered design by a strong commitment to evidence-based design principles and lean practices as well. By examining the environment from the patient’s perspective, coupled with a personal commitment to promoting health and wellness, her critical eye detects areas within a facility that support healing, or in some cases, can become barriers to furthering safe, effective and efficient healing environments.
Previously recognized by Healthcare Design Magazine as one of health care’s Top 25 Most Influential People in health care design, Kimberly launched the Planetree Visionary Design Network to recognize excellence in creating patient-centered healing environments for architectural and design firms. She currently serves as a Michigan Director for AIA Detroit.