At the conclusion of the course, participants will be aware and able to begin practicing Improvement Kata and Coaching Kata.
Open to anyone from any industry and any experience level.
Dorsey Sherman, MHSA has been pursuing her passion for continuous improvement for 15 years. She has Bachelor’s in Economics from Michigan State University and a Master’s in Health Management and Policy from the University of Michigan. Dorsey has worked in healthcare organizations for most of her career coaching clinical staff and administrators in improvement, scientific problem solving, strategy deployment, goal attainment, change management and emotional intelligence. Most recently, she formed an LLC called Modèle Consulting whose mission is to help overwhelmed and burned out leaders achieve their potential and close the gap on daily improvement by learning and internalizing the Toyota Kata thinking pattern.