Kind vs. Wicked Learning Environment

  • Thursday, August 27, 2020
  • 11:00 AM - 12:00 PM
  • A Live Zoom Event!
  • 90

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The world of work does not operate like the “kind” learning environments of the university classroom, the sports practice field or the on-line tutorial. In the “wicked” learning environments of our work-worlds, feedback is not rapid, nor always accurate. The rules of the game are unclear, and the map of the territory is incomplete. If patterns are repetitive, they may not be obvious. Success in wicked learning environments may require abandoning what has been familiar and deeply ingrained.

Our brains create memories from sequences of patterns and learn from the success of predictions derived from sparse distributed representations within cortical columns. These mechanisms of memory and learning do better within Kind Learning environments.

Useful projects can be designed to help you learn in the Wicked Learning Environments that you inhabit at work. The principles that make up Appreciation for a System, Understanding Variation, Theory of Knowledge and Psychology are ideal for navigating in real-world learning environments.

Learn. Connect. Make a Difference.

Register for this 1 hour live virtual seminar with Eric Budd. 


Eric is an improvement leader who successfully employs lean methods to generate improvements in both manufacturing and non-manufacturing process including applying set-up reduction methods to an annual inventory process; converting a manual time reporting process to a web-based app and reducing a bank’s small business loan approval process from 2 weeks to 4 hours.  Eric continually seeks to implement approaches to leadership, feedback processes, compensation and improvement based upon the work of W. Edwards Deming. Prior to returning to Michigan, Eric worked as an ACE Coordinator at United Technologies where he taught and led VSM and lean implementation events. Eric was a co-developer, with Mary Jenkins, of the original version of the CQI Academy, has led and updated the CQI Academy since 2012 and now leads the new IQI Academy. In 2017 the Michigan Lean Consortium (MLC) honored Eric with their Distinguished Service Award.

He holds a B.S in Information Management and a M.S. in Quality Systems Management and has been a member of the ASQ Deming Medal Committee.


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