MLC thanks these speakers for allowing us to videotape their presentations
and share their materials with members who could not attend their events.

If you are interested in any materials or presentations, please email

2018 Events

Lean Conference

Karyn Ross' Presentation: 

Karyn Ross is the coauthor of the Shingo Award-winning, "The Toyota Way to Service Excellence: Lean Transformation in Service Organizations".

An internationally acclaimed consultant, coach and lean practitioner, She has taught organizations of all sizes, in sectors as diverse as insurance, HR, transportation and retail how to use creativity combined with Toyota Way principles, practices and tools. This powerful combination enables organizations to create better, more effective and efficient ways to work and the peak services that each of their customers wants, now and for the future.

2017 Events

Lean 101

Kata Practitioner Day 2

2016 Events

End of Year Event

2015 Events

Improvement Kata Fast Start

2014 Events

Lean 103

Change Management Toolkit.pdf

Organizational Pit Stop with Grand Rapids Fire Department

Spectrum Health Benchmarking Visit

Keynote Presentation.pdf

2012 Events

Creating a Sustainable Lean Culture

Video Presentations

Kaizen for Beginners

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