The Consumers Energy Lansing Service Center FIN (Fix It Now) and FOS (Field Operations Support) teams got together to implement continuous improvement. As the team looked to implement Lean initiatives, they looked to ‘Paul Akers-2 Second Lean’ by making improvements to their visual management, improved functionality in their storeroom area along with standardizing their conference room. Come join us for a Gemba Tour and learn how to start your Lean journey with a low upfront investment to your business.
9:00-9:45 FIN/FOS background
11:15-12:00 Q&A, open discussion
530 W. Willow St
Meet at Door 1