Virtual Lunch & Learn: From Broad Challenges to Focused Action

  • Wednesday, July 22, 2026
  • 12:00 PM - 1:00 PM

Registration


Register

Join us for a MLC Lean Virtual Lunch & Learn!

Virtual | Free For Members | 8:30am - 9:30am

Topic: From Broad Challenges to Focused Action

Mural and LUMA facilitators will demonstrate how human-centered design methods can help teams move from broad, ambiguous asks—like “be more productive with AI”—to clear, actionable areas of focus.

In this Session, we will:

  • Explore how to take a wide, undefined problem space and break it into meaningful components

  • Use LUMA methods to gather diverse perspectives and identify patterns within a complex topic

  • Prioritize key areas to focus on, turning input into direction for action

By the end of this one hour session, you will:

  • Get hands on practice with Mural and LUMA System Templates

  • Learn how to move from broad input to focused priorities using methods like What’s on Your Radar, Affinity Clustering, and Voting

  • Hear how others are using human-centered design approaches to align teams and make progress on complex challenges

Presenter

Sam Schumacher is a solutions consultant at Mural focusing on innovation methodology and human-centered ways of working. Prior to Mural, he was a Service Design consultant at IBM, deploying design thinking to untangle complex processes for financial services and healthcare clients



Haley Smith is an Account Manager at Mural supporting government customers. Haley works with government and public sector organizations to align stakeholders and ensure solutions are clearly connected to organizational needs and strategy. She brings a strong foundation in communication and leadership, helping teams align quickly, communicate effectively, and make informed decisions in complex environments.

What is a Virtual Lunch & Learn?

A Virtual Coffee offers a relaxed and engaging platform to connect with Lean professionals and explore meaningful discussions in a collaborative virtual environment. These sessions combine the best of our Coffee Chats and Book Club, offering a platform to discuss all things Lean, share professional challenges, and explore solutions with like-minded peers. 

  • Opportunity to connect with other Lean practitioners and like-minded individuals. 

  • Attendees are able to ask questions, interact with the presenter and other attendees virtually.  

Why attend?

    • Leverage Collective Knowledge: Tap into the expertise of our MLC membership. 

    • Focus on Lean Implementation: Discuss practical applications of Lean tools and strategies. 

    • Networking Opportunities: Expand your network of Lean professionals. 

    • Share and Learn: Exchange best practices and gain insights from others' experiences. 

    • Stay Engaged: Stay connected with the MLC community and learn about upcoming events. 

    Join us for a session filled with ideas, insights, and inspiration—all from the comfort of your home or office!

    Cost

    Members: Free

    Non-Members: $20

    New To The MLC?

    At the MLC, we do our best to be inclusive at every level of experience, whether it’s a conference, Gemba walk or any other of our membership activities.

    An individual or organizational membership gives you a year’s worth of great Lean learning and networking at low- or no-cost!


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