Virtual Certification: The People Side of Process

Members Only Benefit

Join us for a Lean Virtual Certification!

Virtual | Tuesday - Thursday, October 6 - 8 | 1 PM - 5 PM

Topic:  The People Side of Process - Play Facilitation for Lean Practitioners

The biggest barriers to flow rarely show up on a process map. They show up in who feels safe speaking up during a team walkthrough, whose definition of "done" quietly differs from everyone else's, and why a change effort stalls the moment someone's afraid to admit an experiment failed.

This 3-day virtual certification gives Lean managers a practical, research-backed methodology for facilitating play-based learning that surfaces - and resolves - exactly these relational breakdowns. In this program, you'll learn how to:

• Turn play into practice. Specific game mechanics map directly onto the real challenges your teams face, so a well-chosen game becomes a safe, low-stakes space to explore root causes and try out new ways of communicating and working together before it matters on a live project.

• Learn what status reports can't tell you. As you facilitate, you'll pick up real insight into how the people you manage handle risk, where their communication styles clash, and what conditions bring out their best thinking.

• Get more out of your team. That insight is exactly what lets you drive better performance and real engagement out of the people you lead.

• Make improvement stick. People apply what they experience far more readily than what they're told, so this becomes a repeatable way to make continuous improvement work hold up long after the training ends.

Over three half-days, you'll practice facilitating in front of peers and leave with a set of games tied to the challenges Lean managers face most often.

Facilitator: 

Alexandra Suchman 

CEO & Co-founder | Barometer XP

Alexandra Suchman is CEO and co-founder of Barometer XP, a company that helps organizations build cultures where people feel connected, valued, and free to do their best work, using games and experiential learning instead of lectures and slide decks. She turns play into a research-backed tool for building trust, psychological safety, and stronger team performance. A Certified Project Management Professional (PMP), Alex was recently featured in Kaizen Made Easy's Top 9 Leadership Conversations and is a go-to speaker for SHRM, PMI, and ATD. She holds an MPP from The George Washington University.

Cost

Members: $1,500 (40% off standard pricing — exclusively for MLC members)

New To The MLC?

At the MLC, we do our best to be inclusive at every level of experience, whether it’s a conference, Gemba walk or any other of our membership activities.

An individual or organizational membership gives you a year’s worth of great Lean learning and networking at low- or no-cost!

Registration Cancellations

We understand that plans change. In the event you are unable to attend an event, refunds will be issued in full for cancellation refund requests received in writing via the events@michiganlean.org email at least seven (7) days before the event. Refunds will not be issued when less than a seven (7) day notice is provided. After submitting your cancellation refund request via email, please allow up to ten (10) business days for your refund to be processed. If the event is rescheduled, all purchases will be honored for the rescheduled event date. If the event is cancelled, all purchases will be refunded in full.